Terms & Conditions

About Us

We are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us by clicking on our "Contact Us" page.

Making A Purchase

Making a purchase could not be easier. Just browse our Catalogs, and click on any items that you GOTTA HAVE and put them into the shopping cart. After you have finished your selection, click on "Checkout" button and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

Battery/Core Charge

Due to shipping regulations, batteries are shipped dry.  (No acid)
Core charge may be applied to engine assemblies, crankshafts, cylinders.

Refund and Return Policy

No returns on Electrical Parts, Decals, Marks, or Emblems.
All other returns subject to a 25% restock fee.
All returns must be in original packaging.
All returns must have a return authorization #.
For all current order inquires: orderinfo@babbittsonline.com
Oversized boxes will cost more to ship. We will contact you if a shipment cost has changed.

Order/Cancellation Policy

Please be sure you want something before you order it! In the unfortunate event that you have to cancel your order with us or change an item after your order has been placed, please be aware that in some situations an item has to be ordered from our distributors. Once your item has processed and shipped to us from the manufacturer or distributor, there is no stopping it!! Cancellation of an item or order at this point will be subject to the above return policy. Post-order size changes will be subject to the appropriate exchange fee. 

Delivery Schedule

We process your order right away. We will normally send your order to you within the time frame specified for each item as you place item in your cart. For Will Call orders, you will be notified when your order is ready for pickup.

International Orders

Babbitt's Online will accept and ship international orders. However, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the U.S. may be subject to import taxes, customs duties and fees, which are levied once a shipment reached your country. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. Any and all orders abandoned or refused delivery forfeit refund. 

Back Orders

If your item is not in stock, we will back order for you. You will be notified via Email in 1-2 days if your item is back orded. You will have the option to cancel your order if you would rather not wait.

Price Changes

Prices subject to change due to interchanged part numbers in the event that this happens we will contact you prior to shipping. Oversized boxes will cost more to ship. Prices subject to change without notice, in the event of a price increase we will contact you prior to placing your order.

Tax Charges

For orders made from within the United States sales tax will be applied to all in state orders. All other orders are tax free.

Credit Card Security

We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Affirm Monthly Payment Purchases

Any and all purchases through Affirm's monthly payments are final. After you submit your order, you will not have the option to add/edit this order. Customer Experience Representatives CANNOT help set up an Affirm account to get approved for a loan. Interest rates (APR) are not negotiable. A soft credit check will be performed as soon as you request an approval, but your credit score will not be effected. Just like any loan, interest payments are NOT refundable. For more information on Affirm's Terms and Policies, please click here

Reaching Us

We would love to hear from you. If you need to reach us, please click on our "Contact Us" page for email address and phone numbers.

Important Notice to Freight Orders

Please be sure to inspect the shipment for damage prior to signing for it.  If there is noticeable damage to the box, please inspect the part for damage as well.
In the event that your part(s) is/are damaged, it is important that you refuse the delivery and contact us immediately.  By signing for the shipment, you are agreeing that it was delivered in good condition, therefore no damage claim can be filed with the carrier.
Once the shipment is signed for, you are liable for any damage to the parts, so please be sure that your shipment has arrived in good condition prior to signing for it.  If your delivery is being shipped to a commercial address, please be sure that any employee that could sign for it knows this information as well and either contacts you when the shipment comes in, or inspects it for damage before signing any paperwork.

**LIFT GATE NOTE** In the event that you should require a lift gate, the customer is responsible for the charges. These charges start at $90.00 USD from FedEx and you will get a bill in the mail from FedEx, after using this option.

Prices subject to change due to interchanged part numbers in the event that this happens we will contact you prior to shipping. Oversized boxes will cost more to ship. Prices subject to change without notice, in the event of a price increase we will contact you prior to placing your order.

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